Track status and add notes
Last updated Aug 16, 2026
Track status and add notes
After sign-in, open My Reports to see everything you have submitted. Open one item and the conversation scrolls in a pane in the middle; files sit under the message they belong to.
Statuses
| Status | Meaning |
|---|---|
| Submitted | Received, not yet in review |
| In review | Someone is looking at it |
| Needs more information | Please add a note or attachment soon |
| Resolved | Handling is complete |
| Closed | No further work (duplicate, out of scope, or missing information with no reply) |
Status changes or public replies may also arrive by mail. Mail shows the last five messages as bubbles (newest first; no file bytes), with Open case or the confirmation buttons under the newest one. After a case is resolved or closed, nobody can send more messages. An admin can send a confirmation request: the mail has Resolved and Still not resolved. Tapping Resolved updates the case without signing in.
Add a note
On the report page you can send more text and files together. Use it for repro steps, a product correction, or answers to our questions. Still do not attach passwords or secrets. You cannot add more after a report is resolved or closed.
Add files later
If you skipped files at submit time, you can add them in the conversation. Limits: 3 per message, 12 per report, 10MB each, allowed types only. See Attachments.
Who can see it
Only you and the admins handling that report. Internal notes are hidden from you and do not send mail.