Export Data and Delete Account

You can export data related to Swaymoon Account, or request account deletion. Both are done on the Privacy page.

Entry: Sign in at passport.swaymoon.com → Privacy → Data subject rights

Export my data

1. Open the Privacy page.
2. Under Data subject rights, tap Export my data.
3. After the request is created, you can check its status in the request list in the same section.
4. When the status becomes downloadable, tap Download. You receive a JSON file (it usually includes account information, authorized apps, sessions, the consent ledger, and similar data; the actual export contents apply).

Keep the export file somewhere safe. It may contain information that can identify you. For field meanings, see Reading the Exported JSON.

Request account deletion

Deletion stops your use of Swaymoon Account and, after the process finishes, deletes or anonymizes related personal information (except where laws and regulations require retention). See Privacy Policy.

1. Under Privacy → Data subject rights, tap Request account deletion.
2. Confirm the prompt, then submit. After a successful request, you are usually signed out immediately.
3. The account enters a grace period: if you sign in again during this period, you can cancel deletion.
4. After the grace period ends, the system clears account data according to the rules. While deletion is pending, the page may also show an estimated clearance time.

Deletion is a sensitive action and may require you to re-verify your identity.

Before you delete

• If you need to keep a copy of your data, finish Export my data and download the file first.
• Check whether any third-party apps still depend on Swaymoon Account to sign in, and switch those apps to another sign-in method in advance.
• Turn off Hide My Email aliases you no longer need (optional; related capabilities also stop working after the account is cleared).
• Confirm you can still access the phone number or email used for notifications, so you can handle issues during the grace period.

When you need human help

If you cannot sign in, cannot complete an export, or have questions about deletion, email hello@swaymoon.com. Include your username or a verified contact method and a brief description of the issue (do not send passwords or verification codes). For more, see Contact Swaymoon.